Trust is a crucial aspect of journalism, but it’s a slippery concept and hard to measure


A recent piece by CUNY professor and author Jeff Jarvis about how to improve the public’s trust in journalism sparked a Twitter debate among some leading figures in the media industry on the weekend — a debate that centered on whether trust is a meaningful way of looking at the value of news. Since this is a topic that some people even outside the media might be interested in, I collected some of the Twitter discussion in a Storify module, and have also embedded some of it below.

Jarvis’s post was a response to a Medium piece written by Richard Gingras — the head of Google News — and Sally Lehrman, a fellow at the Markkula Center for Applied Ethics who specializes in journalism. In the piece, the two wrote about how the lack of public trust in the media industry is a growing problem, and described some ways…

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